You can contact us at: Aster
Feel free to email problematic GEDCOM files as attachments. If the file
imports but doesn't display correctly please include some details of
what person or family and field isn't displaying correctly.
The most common support questions are related to networking and transfer of GEDCOM files to FamViewer. Please look at the Screencasts page for movies and help files for info related to transferring files to FamViewer before contacting support.